The best managed service providers (MSPs) are those who adhere to well-defined best practices. Process maturity is a key factor in assessing an MSP, so it's important to understand the specific processes they follow before partnering with them. Companies that invested in the digitization of core processes prior to the COVID-19 pandemic were better positioned to weather the storm, especially when offices were closed and employees were sent home. A good managed services company will help protect your network from cybercriminals and hackers.
Make sure your plan includes regular security testing and monitoring for attacks. Experienced MSPs are preferable to newbies in the tech industry, as they have the talent and skills needed to benefit their business. They can adapt their solutions to fit their unique tools, systems and business processes, giving you an edge over your competitors. At 1+1 Technology, we hire experienced professionals, so that your company has high-quality support and reliable services.
Get the best possible IT support with 1+1 technology by calling today at (92) 406-3881. SUCCESS has created a 10-point checklist to help you navigate the process and thoroughly evaluate potential suppliers, ensuring you have all your bases covered. Here are the key points you should cover with any company you are thinking of partnering with:• MSPs must ensure service excellence by relying on artificial intelligence (AI), hyperautomation and advanced data analytics to deliver managed services at scale, reduce repetitive work and enable data-driven decision-making.• A recent survey by research firm EMA revealed that 64% of companies use between four and 10 different monitoring tools.• In addition to assisting in technical planning, a highly managed service provider is willing to meet with you, assist you with annual planning and advise you on ways to save money while improving efficiency.• If a company uses a “computer scientist” for everything related to IT, chances are that this person does not have experience in all areas.• MSPs often have qualified staff dedicated to each IT function, making them better equipped everywhere.• Managed service providers structure their business to offer technology services that are cheaper than it would cost a company to make them themselves, with a higher level of quality, with more flexibility and scalability.• You shouldn't have to wait days for someone to show up or have to be on your managed service provider's schedule.• According to MSPalliance, MSPs typically offer network operations center services, remote monitoring and management tools, and service desk capabilities.• Key players in the managed services market include Accenture, Fujitsu, IBM, Cisco Systems, Ericsson, Lenovo, DXC and Hewlett Packard Enterprise Development.• In a nutshell, managed service providers offer continuous infrastructure, application, network, and security services.• As service providers increase, they must ensure that the quality of the services provided is not compromised.• Working directly with the customer to assess and understand the needs before creating an appropriate solution for the specific network is the signal of a practical managed service provider.• Consider all of these factors when evaluating your next potential managed service provider.