Managed services are a way to transfer general tasks to an expert, in order to reduce costs, improve service quality, or free up internal teams to perform tasks specific to your business. A managed IT service is an information technology (IT) task provided by an external contractor and delivered to a customer. There are many different types of managed IT service offerings, but the idea behind all of them is to shift the burden of IT maintenance from the customer to a service provider. This can be done through remote monitoring and management (RMM) platforms that use a set of services and tools to monitor, manage, and deploy solutions on servers and endpoint devices using agent software installed on endpoint systems.
A managed IT service provider (MSP) is typically an IT service provider who manages and assumes responsibility for providing a defined set of services to its customers proactively or when the MSP (not the customer) determines that the services are needed. These services typically include networks and servers, software and technology infrastructures, data backup systems, and overall network security and risk management. Outsourcing the administration of these systems through “managed services” means you receive more extensive monitoring and support 24 hours a day without the cost of a similarly dedicated internal engagement. Most financial experts would suggest under these conditions to switch to a predictable cost model, such as a managed service.
Other companies offer managed security services for both traditional bare metal infrastructure and cloud services. Moving this part of IT management to an external team means that your internal IT team can focus more on day-to-day challenges and a more strategic overview. We help you standardize all environments, develop cloud-native applications, and integrate, automate, protect and manage complex environments with award-winning support, training and consulting services. Managed services are a great way for businesses to reduce costs while improving service quality or freeing up internal teams for tasks specific to their business. By outsourcing the administration of these systems through managed services, companies can receive more extensive monitoring and support 24 hours a day without the cost of a similarly dedicated internal engagement.