Managed services are a great way to ensure that your company's IT systems are running at peak performance. They involve proactive monitoring and maintenance, along with priority support and user and device management, to keep IT systems running smoothly. Support services cover support and troubleshooting needs, such as password resets or software updates, and can even include on-site solutions when needed. Business continuity services can help minimize downtime in the event of a disaster, while disaster recovery functions, such as failover measures, are essential.
Cloud services are an obvious way to reduce hardware costs and keep your data safe from loss. Remote support is also vital as it allows users to contact their remote managed service provider as soon as a problem occurs. A managed IT service provider will take over all network tasks, including establishing LAN, WAP, and multiple connections for your company. They also manage backup and storage options.
Managed IT services provide infrastructure, IT and other technical support to organizations, and are proactive rather than reactive. They have a fixed monthly price, so you can easily budget for your IT needs. Managed communications combines voice, video, chat, and email into a single service. A managed IT services partner offers advanced technologies, resources and tools to help companies achieve their KPIs.
Before partnering with a managed service provider, you should sit down with them to find out what they are really bringing. Ensure that there is a clear outline of the provider's SLA in any managed services agreement you are considering. The OTELCO managed and cloud services team can help you assess your current IT environment and future needs. Managed IT services are a great way to ensure that your company network is running at peak performance and includes many different types of services.
If managed IT solutions are something you think could really benefit your business, you've come to the right place.