What is Fully Managed IT Services and How Can It Help Your Business?

Fully managed services provide proactive management of an IT asset or object by a third party on behalf of a customer. Learn how it can help your business.

What is Fully Managed IT Services and How Can It Help Your Business?

In a nutshell, fully managed services provide proactive management of an IT (information technology) asset or object by a third party, commonly known as an MSP, on behalf of a customer. This means that errors are managed and supported proactively, rather than reactively. A good solution should be able to detect errors quickly and start the process of resolving them instantly, so that they can be fixed before anyone notices them. A managed service allows the end user to focus on using a service rather than configuring it.

This means that Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) are referred to as managed platforms, while Software as a Service (SaaS) solutions are generally referred to as managed service models. By transferring routine infrastructure management to an experienced MSP, you can focus on running your business with fewer disruptions due to IT issues. Many SaaS EDI solutions are described as “managed”, but this often only refers to the fact that they provide the necessary elements for EDI to be carried out via the cloud. This does not necessarily mean that they offer assistance with regard to the key areas of EDI where Companies experience most problems, such as onboarding partners or monitoring messages.

With fully managed solutions, you maintain full visibility into the process and management of your systems, helping you manage risks. Fully Managed offers a full range of cybersecurity services designed to keep your organization and data safe. If you're new to cloud technologies, you might not know the difference between serverless technologies and managed services. Serverless technologies are those that do not require any server setup or maintenance, while managed services are those that require some level of server setup and maintenance.

DCS will always work with you to provide you with the best-in-class managed IT service experience every time. Partner onboarding is one area where there is a great disparity between fully managed EDI solutions and those claiming to offer managed EDI. MSPs act as an extension of your IT department and are responsible for the routine monitoring and management of your IT infrastructure around the clock, freeing your IT staff to focus on higher-value projects. Managed services allow you to transfer specific IT operations to a service provider, known in the technological language as a managed service provider (MSP).

You may need a service for a specific function, such as patch management or disaster recovery, or one that covers a broader segment of IT needs, such as security as a whole. While not all managed solutions offer exactly the same services, and some offer more than others, none can compete with fully managed solutions in terms of the extent to which they ease pressure on internal teams.

Bertha Jenney
Bertha Jenney

Wannabe coffee ninja. Freelance pizza fan. Award-winning travel guru. Hipster-friendly tv ninja. Freelance twitter ninja.

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