Managed IT services are becoming increasingly popular among businesses of all sizes. From small startups to large enterprises, companies are turning to managed service providers (MSPs) to help them manage their IT infrastructure and operations. But what exactly are the benefits of managed IT services? In this article, we'll explore the top 10 financial and business benefits of managed services, and how they can help your business save time and money. Predictable and Scalable Spending (OPEX).
One of the main advantages of managed services is that they provide a predictable and scalable spending model. Rather than investing in expensive hardware or software upfront, you can pay a fixed fee for the services you need. This allows you to allocate costs more strategically, whether you're growing an in-house team or don't have in-house staff. A Point of Contact with Suppliers.
With so many time demands, it's no wonder IT leaders are turning to outsourcing. A managed service provider (MSP) can help ease the daily workload and give you time to focus on more important projects, while providing you with basic 24x7 monitoring and management for your IT infrastructure. An Enterprise-Class Network Operations Center (NOC). Many MSPs claim to have an enterprise-class network operations center, but few do.
An enterprise-class NOC will be based on best-in-class IT management tools such as ServiceNow and ScienceLogic. An enterprise-class NOC enables rapid response to any event that may affect the quality, capacity or availability of your IT environment. In addition, the NOC of an MSP is an uninterrupted organization that can respond in real time, with real people familiar with its environment, to any event that occurs within its infrastructure.Robust Reporting. Your MSP must be able to provide daily and monthly reports, including documentation of all major incidents for the past 24 hours.
Robust reporting enables you to prioritize infrastructure improvements and address root causes. In addition, your MSP must be able to provide a secure and easy-to-use web portal that displays all system activity.Cost Savings. The cost savings associated with this approach are one of the main reasons to use managed services. Rather than rushing to call experts after a disaster has struck, it's smarter to take a preventive approach by partnering with a managed service provider.
Monitor their systems for problems and can resolve problems before they become full-fledged catastrophes.Scalability. As your company grows, your support structure must also grow. When you use a managed IT service, you can scale up or down your business with nothing more than a simple conversation with your vendor. If you hire 10, 15 or even 50 employees, your supplier can support them.
Similarly, if you don't use a certain application in cloud computing, you can easily get rid of it.Risk Mitigation. Companies Need Managed Service Providers Because They Nullify Risks. Instead of outsourcing IT when a problem occurs, managed services allow constant monitoring of a network. In addition, all update and maintenance tasks are performed by a managed service provider.
This allows managers to focus on their business rather than worrying about the company's IT.Affordability. A potential managed service provider must also assess current and future IT needs. The company advises on what kind of products and services a company should implement over the next year. Managed services are a popular solution for small businesses and businesses with complex applications (such as business intelligence applications) that may be inefficient in-house support.Improved Scalability, Security, Experience and Reliability.
Managed Services not only help manage costs, but also help improve scalability, security, experience, and reliability.Fixed Fee Model. The fixed-fee nature of a managed services support contract allows you to negotiate almost all the services and support you'll need at a single, predictable cost per month.Solutions as a Service (aaS). If reducing capital expenditures is very important to your business, you need to think beyond managed IT services and look for providers that offer solutions-as-a-service (aaS). Having a contract-managed service provider can help you scale to accommodate new requests or reduce it when resources are no longer needed.What is Managed IT Services? Managed IT services include any information technology services and support managed by an external company using cloud-based software.Increased Productivity & ROI.
In the IDC study, organizations experienced savings related to reallocated staff resources, in addition to avoiding the need for additional staff costs, resulting in an average 42 per cent increase in productivity.Competitive Advantage. These benefits, and many others, have driven the adoption of managed services to new heights in the business world, with an estimated 90 percent of Fortune 1000 companies using managed service providers (MSPs) today.Common Initiatives Supported by Managed IT Services. Other common initiatives that managed IT can support include improving customer satisfaction, investing in new resources, optimizing the use of existing resources, and refining an organization's agility.Examples of Managed IT Support Services. Some examples of managed IT support include remote monitoring and management of your network, managed video conferencing solutions and other collaboration tools, server maintenance, cloud-based storage, virtual machine management, and cybersecurity measures.
ConclusionManaged IT services offer businesses numerous benefits including cost savings, scalability, risk mitigation and improved productivity & ROI.
With so many advantages it's no wonder why more businesses are turning to MSPs for their IT needs.